Frequently Asked Questions
Find answers to common questions about our services and recruitment process.
We primarily serve the Lambeth borough and surrounding areas within London. Please contact us to confirm if we cover your specific location.
All our caregivers undergo rigorous background checks, including DBS checks, and receive comprehensive training covering essential care skills, safeguarding, first aid, and specific conditions. We also provide ongoing training and professional development opportunities.
The first step is to contact us for an initial discussion about your needs. We will then arrange a free, no-obligation care assessment at your home to understand your requirements in detail and develop a personalised care plan.
We offer competitive pay rates, flexible working hours, ongoing training and development, supportive management, pension contributions, and the opportunity to make a real difference in people's lives. Visit our careers page for more details.
While previous experience and qualifications like NVQ/QCF in Health and Social Care are advantageous, they are not always essential. We value compassion, reliability, and a willingness to learn. We provide comprehensive training for successful candidates. A full UK driving license and access to a vehicle may be required for some roles.